Quality Policy

ISO 9001:2008 Certified

"Achieving total customer satisfaction by delivering data security and safety through quality products, services, solutions and training. Aiming for continuous improvement in our services and products through structured employee training programs and involvement of our business partners."

ISO 27001:2013 Certified

Mailsware is committed to provide extensive safeguard to its information assets. Mailsware security policy provides management direction and support to implement information security controls across Mailsware as an organization.

Mailsware follows risk management procedures which ensure Confidentiality, Integrity and Availability of Customers information assets.

Safeguarding the information assets is of supreme importance to Mailsware. In this endeavor, Mailsware is committed to maintain and continually improve information security across the organization. The procedures and controls followed by Mailsware security policy comply with ISO27001:2013 standard requirements, in order to achieve the below objectives:-

  • Maintain Confidentiality, Integrity and Availability of Mailsware’s information assets, and, ensure Business Continuity Plans are developed, maintained and tested.
  • Comply with Legal, Regulatory and contractual requirements including protection of personally identifiable information.
  • Impart Information Security awareness to all employees, and, ensure Information Security Incidents are reported, recorded and responded.

Mailsware’s information security policies are applicable to all business functions, all information processing facilities, all Mailsware employees, third parties, contractors and their employees and individuals with access to Mailsware information asset at any location of Mailsware.

All employees and third party staffs using Mailsware’s information assets shall comply with the Mailsware security policy. Non-compliance or any violation to the security policy could be subject to disciplinary action(s) as per HR Disciplinary Process.

It is the responsibility of all employees including third party employees and contractors to understand and adhere to the Mailsware Information Security Policy. The Management commits itself to be compliant with the ISO 27001:2013 standards.